If you have received the wrong items in your parcel, or your parcel is missing items, please reach out to us on email@example.com or click the ‘contact us’ option on our website. When getting in touch, please ensure the following is provided:
- Image showing the full paper invoice received in your parcel
- Image of all of the items received in your parcel
- Image of the mail bag and clip bag received with your parcel
- Order Number
A member of our customer service team will pick your query up as soon as possible and will begin an investigation within our HQ to get this resolved for you.