For refunds on UK orders, we ask that you allow up to 5 working days for the funds to be returned to your original payment method, and for International orders, we ask that you allow up to 10 working days. This time will depend on your bank's clearing system.
If this time has passed and you have still not received your refund, please contact us on enquiries@tattilashes.com or click the ‘contact us’ option on our website.