Once your order has been dispatched from our HQ, you will receive an automatic shipping confirmation email. This email will include your tracking number and when clicking on the tracking link, this will bring up your tracking information.
If you are struggling to access your tracking, do not know your tracking number or have a query on the status of your order, please contact us on enquiries@tattilashes.com or click the ‘contact us’ option on our website. Please ensure you contact us within 14 days for any delivery disputes. If you need to contact us regarding your tracking information, please ensure the following is provided:
- Full Name
- Order Number
- Delivery Address
- Tracking Number (if known)